Privacy Policy.

Privacy Policy

Werkmode (Pty) Ltd

Last updated: 25 February 2026

1. Introduction

Werkmode (Pty) Ltd (“Werkmode”, “we”, “us”, or “our”) is an African film fixing and production support company based in South Africa. We provide location scouting, permitting, crew coordination, and on-the-ground production logistics for local and international film and television productions.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website [insert website URL] (the “Website”) or engage our services.

We are committed to protecting personal information in accordance with:

  • The Protection of Personal Information Act, 2013 (POPIA) – South Africa

  • The General Data Protection Regulation (GDPR) – European Economic Area (where applicable)

  • Applicable United States privacy frameworks (including CCPA/CPRA where relevant)

By using our Website or submitting personal information, you agree to the practices described in this Policy.

2. Personal Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Company or production company details

  • Project and shoot requirements

  • Location and permit information relevant to productions

  • Any information submitted via contact forms, email, or enquiries

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address

  • Browser and device type

  • Usage data and pages visited

  • Referring URLs and session duration

This information is collected via cookies and analytics tools (see Cookie Policy).

3. How We Use Personal Information

We process personal information to:

  • Respond to enquiries and production requests

  • Provide film fixing and production support services

  • Coordinate crews, locations, permits, and logistics

  • Manage client relationships and communications

  • Improve our Website and service delivery

  • Comply with legal, contractual, and regulatory obligations

  • Send marketing communications (only where permitted or consented)

4. Legal Basis for Processing

4.1 POPIA (South Africa)

We process personal information based on:

  • Your consent

  • Performance of a contract or pre-contractual steps

  • Legitimate business interests

  • Compliance with legal obligations

4.2 GDPR (European Clients, Where Applicable)

For individuals located in the EEA, we rely on:

  • Article 6(1)(a) – Consent

  • Article 6(1)(b) – Contractual necessity

  • Article 6(1)(f) – Legitimate interests in operating our business and delivering services

5. Sharing of Personal Information

We do not sell personal information. We may share information with trusted third parties where necessary to provide our services, including:

  • Local production partners and crew members

  • Location owners and permitting authorities

  • Logistics providers and service suppliers

  • Professional advisors (legal, financial, IT)

  • Website hosting and analytics providers

  • Government or regulatory authorities where legally required

All third parties are required to process personal information securely and lawfully.

6. International Data Transfers

As an African film fixing service working with international productions, personal information may be transferred to or accessed from countries outside South Africa, including the European Union, United Kingdom, and United States.

Where such cross-border transfers occur, we implement appropriate safeguards, including:

  • Contractual data protection clauses

  • Secure processing standards

  • Transfers only where necessary for service delivery

These measures ensure personal information remains protected in accordance with POPIA and, where applicable, GDPR requirements.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes described in this Policy

  • Comply with legal and contractual obligations

  • Maintain production records and communications

When information is no longer required, it is securely deleted or anonymised.

8. Data Security

We implement reasonable technical and organisational safeguards to protect personal information against loss, misuse, unauthorised access, disclosure, or alteration.

While we take appropriate security measures, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

9.1 Rights Under POPIA (South Africa)

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of inaccurate information

  • Object to processing in certain circumstances

  • Lodge a complaint with the Information Regulator


  • Information Regulator (South Africa):

Website: https://www.justice.gov.za/inforeg/

Email: inforeg@justice.gov.za

9.2 Rights Under GDPR (European Clients, Where Applicable)

If you are located in the EEA, you may have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise these rights, contact us using the details below.

9.3 Rights for U.S. Residents (Where Applicable)

Depending on your state of residence, you may have rights to:

  • Request access to personal information collected

  • Request deletion of personal information

  • Opt out of the sale of personal information

Werkmode does not sell personal information.

10. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance functionality, analyse usage, and improve user experience. For full details, please refer to our Cookie Policy.

11. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

12. Children’s Privacy

Our services are intended for professional film and production engagements and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations. Updates will be published on this page with a revised “Last updated” date.

14. Contact Details

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Werkmode (Pty) Ltd

Email: info@werkmode.co.za

Registered Address: Beryl street, Cyrildene, JHB.

Country: South Africa